3 Words to Stop Making People Mad at You

A few weeks ago Hubbie and I found ourselves traveling to Prague for a quick weekend of touring before a work project began. All was going just peachy for the first 11 hours of our first flight…until we realized we were landing very late. And our already tight layover time…was now super-duper tight. Which led to those airport moments...in those looooon...
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How to Stop Making Your Life Worse

So I had a bit of a revelation last week. It began first thing one morning, just as the alarm went off. As my arm swung over to shut it off, the following thought rushed in... ...Man, that was a terrible night sleep. I’m going to be off my game today. I then began thinking about the day ahead and the challenging conference call that awaited me. To whic...
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How to Have a Crappy Conversation

This week brought an interesting theme. Two of my colleagues – and me - all found ourselves in a universally dreaded situation. We had to have crappy conversations. And they Stressed. Us. Out. (Nooooo sleeping here.) Colleague #1? He had to tell his somewhat-non-performing staff member who really loved working from home…that he would no longer be...
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The Boomerang Effect

A recent work trip found me networking with two women I hadn’t met before.  It didn’t take long before I noticed a pattern pop up. Let’s see if you catch it. Woman #1: Whew, it’s so great to be here because I thought I might not make it. My daughter just had her wisdom teeth out and it turns out they were all impacted… Woman #2: I know what you mean! My ...
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The Ick of “No”

Ah, the word “no”. How does such a simple word get so complicated? So ominous? Behold…a brief tale to illustrate my question. Last year I stepped into a volunteer leadership position for an organization. I did my best with it, but I really didn’t feel useful. Nor did I enjoy it at all. And so when the time came to renew it, I decided not to. I dreaded...
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