Tag: grumbling

  • The Unexpected Lesson from Six Legs on Southwest

    The Unexpected Lesson from Six Legs on Southwest

    So last week was a Southwest Airlines extravaganza. We began the first of six legs at the start of the week, flying up to northern California for work, then back home to San Diego. Two days later, a presentation brought us to Providence, RI and back (plus a layover each way). Let me say now…