Why You MUST Do “That Thing”

Last week I found myself having a coffee chat with a woman I met at a recent event. It was meant to be a “let’s-get-to-know-each-other” kind of coffee. But then…she started talking (a lot) about her work. It’s the kind of business where she sells a product that she believes in, then recruits other people to do the same so that she can earn additional inco...
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How to Have a Crappy Conversation

This week brought an interesting theme. Two of my colleagues – and me - all found ourselves in a universally dreaded situation. We had to have crappy conversations. And they Stressed. Us. Out. (Nooooo sleeping here.) Colleague #1? He had to tell his somewhat-non-performing staff member who really loved working from home…that he would no longer be...
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How To Be a Good Bad Guy

There’s no doubt about it…being a supervisor can really stink. Sure, it has its moments of grandeur and power. But if you do it right… …if you hold staff accountable …if you have difficult, awkward conversations ...if you play the role of boss before you play the role of friend It can stink. When I started out as a supervisor, I can’t deny that I was ...
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